Terms and Conditions

Last updated: 27/11/2025

By visiting and using https://asignu.com/ (hereinafter the “Website”), you declare that you agree to be bound by these Terms and Conditions, including our Privacy Policy and Legal Notice/Disclaimer, which form an integral part of this document.
If you do not agree, you must not use the Website.

Responsible entity: Asignu, Lda
Address: Rua Comissão da Iniciativa 2A, Floor 7, Office 703, 2410-098 Leiria, Portugal
Contact: info@devix.tech

1) Minimum Age

The Website is intended for individuals aged 18 or over.
Minors (as defined in the Privacy Policy) must not use the Website.

2) Privacy Policy

Acceptance of the Privacy Policy is part of these Terms.
The Policy explains how we collect, process, and protect personal data.
We recommend reading it in full.

3) Legal Notice / Disclaimer

Acceptance of the Legal Notice (Disclaimer) also forms part of these Terms.
It includes general information, limitations, and exclusions of liability related to the Website and services.

4) Intellectual Property

All content on the Website — including text, trademarks, logos, graphics, files, images, videos, audio, applications, code, design, and downloadable materials (“Content”) — is owned by Asignu, Lda or used under licence.

The User is granted a limited, non-exclusive, revocable, personal, and non-commercial licence to print or download Content, provided all intellectual property rights are respected.

It is prohibited to copy, reproduce, distribute, modify, publish, store, transmit, create derivative works, reverse-engineer, sell, rent, or license Content without written permission from the Company.

5) User Content and Lawful Use

If the User uploads or submits content through the Website or Asignu’s social media channels, the User warrants that they hold the necessary rights or authorisations.

The User grants Asignu a free, perpetual, irrevocable, worldwide, non-exclusive licence to identify, publish, copy, distribute, display, edit, or reproduce such content on the Website and social networks.

It is prohibited to publish or transmit content that:
a) violates laws or third-party rights;
b) is defamatory, abusive, obscene, threatening, or offensive;
c) encourages unlawful activities;
d) contains viruses or malicious code;
e) attempts to gain unauthorised access;
f) constitutes spam or disrupts the Website’s operation.

6) External Links

The Website may contain links to third-party websites.
Once you leave our domain, these Terms no longer apply.

Asignu is not responsible for the content, policies, accuracy, or security of external websites.
Use of such sites is at the User’s own risk.

7) Services and Products (Free and Paid)

Asignu may provide free resources (e.g., documentation, templates) and paid services/products (e.g., subscription plans, advanced/qualified signatures, API access, enterprise solutions).

All materials and software are protected by copyright.
The User receives a limited, revocable, non-transferable licence to use the service according to the selected plan.

Sharing, reselling, distributing, duplicating, reverse-engineering, or otherwise exploiting the service or materials without permission is strictly prohibited.

Note:
Asignu provides digital signature services aligned with eIDAS. It does not provide legal, tax, or accounting advice; Users should consult qualified professionals when needed.

8) Orders, Payments and Billing

By subscribing to a paid plan, the User agrees to:

(i) provide accurate billing information;
(ii) authorise the charging of applicable fees (currency: EUR; VAT: legal rate);
(iii) acknowledge that payment delays may suspend service access.

Accepted payment methods may include: bank transfer, card payments, Stripe or other methods indicated on the Website.

Specific conditions (scope, limits, SLA, enterprise requirements) will be defined in the selected plan, API agreement, or enterprise contract.
In case of conflict, the contract or subscription terms prevail over these Terms.

9) Refunds and Cancellations

Unless otherwise stated in the plan conditions or contract, all sales are final and non-refundable.

For consumer clients (B2C), where applicable:
The 14-day right of withdrawal applies to distance contracts.
This right may be waived if the service begins within the 14-day period with explicit consent.

A withdrawal form is available upon request.

10) No Warranties

The Website, Content, and services are provided “as is” and “as available”, without express or implied warranties, including accuracy, availability, or suitability.

We may modify, update, or remove Content at any time without prior notice.

11) Limitation of Liability

To the maximum extent permitted by law, Asignu, its employees, and partners shall not be liable for direct, indirect, incidental, consequential, or special damages, including loss of profits, loss of data, or interruptions resulting from the use or inability to use the Website, Content, or services.

12) Indemnification

The User agrees to indemnify and hold Asignu harmless from claims, losses, damages, costs, and expenses (including legal fees) arising from:

  • misuse of the Website,
  • breach of these Terms,
  • infringement of third-party rights.

13) Suspension and Termination

We may suspend, limit, or revoke access to the Website or services at any time, especially in cases of:

  • Terms violations,
  • fraudulent activity,
  • security or abuse risks.

We may also remove content submitted by the User without prior notice.

14) Governing Law, Dispute Resolution and Arbitration

These Terms are governed by Portuguese law.

Any dispute arising from the Website or services shall first be submitted to mandatory arbitration, when permitted by law.

The parties submit to the jurisdiction of Portuguese courts, without prejudice to consumer-protection rules.

The losing party bears reasonable procedural costs.
When applicable, the prevailing party may be reimbursed for reasonable legal fees.

15) ADR / ODR (If applicable to B2C customers)

If Asignu provides services to consumers, we inform that Users may resort to:

16) Entire Agreement

These Terms, together with the Privacy Policy, Legal Notice, and any contracts or subscription terms, constitute the entire agreement between the User and Asignu.

17) Severability

If any clause is found invalid or unenforceable, the remaining clauses remain in full effect.

18) Modifications

We may alter, suspend, or discontinue the Website or services at any time.
We may also update these Terms; the latest version will always be available on the Website.

19) Contact

For questions regarding these Terms:

Asignu, Lda
Rua Comissão da Iniciativa 2A, Floor 7, Office 703
2410-098 Leiria — Portugal
Email: info@devix.tech
Website: https://asignu.com/